I have been using Zoom Meetings to conduct remote mediations since late March 2020. As of July 31, 2020 I have conducted 78 Zoom Mediations. I am happy to report that the Zoom approach continues to work very well.
In addition to mediating remotely, I expanded my technological solutions to include DocuSign which allows parties to digitally sign all mediation and settlement documents. For those who are interested, I have also added electronic payment options to cut down on the work needed to process an invoice. I think larger institutional parties may be interested in this option.
I don’t know if Zoom mediations represent the future, and I can say that there are cases in which this method may not be the ideal path. Arbitrations with Zoom are more of a challenge, although I have done several Zoom arbitrations too. Nonetheless, finding ways to continue dispute resolution in changing times is important for our profession and I am sure many of you are also finding new and innovative paths forward.
These are just a few of the changes I have made so far. I welcome any suggestions or inquiries. If you’d like to get in touch, feel free to email me at firstname.lastname@example.org.